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Have a question about using our website, placing an order online,
or customer service? Maybe someone else has already
Asked Shawn! A quick look at our ever-growing list of Customer Service
Frequently Asked Questions (FAQs) below may save you some trouble. These three bullets list out the most common
questions that new students bring up about the products and learning
at home from an instructor on the screen.
• Customer Service Questions (FAQs)
• Product Related Questions (FAQs)
• General Dance Questions (FAQs)
Don’t see the answer to your question above? Initiate contact with
me or my team using one of the methods below. My team and I are here to help you!
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Ask Shawn via Live Chat
Start a live chat now or leave a message for Shawn
by clicking on the image to the right and typing your your message.
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Ask Shawn by Phone
Toll-Free 877-DANCE-01 or 727-738-1145.
You can call our toll-free customer service number and speak to
Shawn or a member of his team Monday through Friday, 8:30 AM to
5:00 PM EST
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Ask Shawn by sending a Fax
727-239-0578
Fax over any questions, comments, or concerns if this method of communication is easiest for you
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Ask Shawn through Email
Prefer sending email or just shopping at an odd hour? Often times
Shawn or a member of his team checks email late into the night (the internet
never sleeps, after all!).
Click here for the full "Contact Us" page &
Email form
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Write a Letter and Ask Shawn
Xpress Innovations, Inc.
c/o Shawn Trautman
1581 Main Street
Dunedin, FL 34698
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Ask Shawn over Coffee
Shawn is particularly keen of Starbucks and can often be found at one outside of normal business hours. Find out more about your new instructor by visiting the "Meet Shawn" page here.
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