Regular Support Hours:
(9:00AM to 5:00PM Mon-Fri EST.)
Toll Free: 877-326-2301
Office Phone: 727-738-1145
Or fill out the form to the right -->


Extended Support Hours:
(7 Days a week from 8:00AM to 10:00PM EST.)
Fill out our short form, and one of our support specialists will respond as soon as possible.


Over-Extended Support Hours:
(10:01PM to 7:59AM EST.)
Submit the form and we will respond
within 24 hours.



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Studio Address
Shawn Trautman Instruction
22127 U.S. HWY 19 N.
Clearwater, FL 33765

Overseas (Yes, we ship Internationally!)
We recommend that you use our web site or fax us the order. Our fax line is open 24 hours everyday. The NTSC system (how our DVDs are formatted) is the standard in the USA, Canada, Japan & Taiwan (and many other countries) and our DVDs are all-region encoded).

How do I dial most international calls?
International Access Code + Country Code + City Routing Code + Local Number for example:
(Your country's overseas access code) + (1) + (727) + (738-1145)

I like the way you run your business. Just the fact that you did a follow up caught me off-guard. Who does that anymore? That's some real customer service. Thanks so much!"
-Noah



Thanks again! Your company EXCEEDS where most fail. Fantastic customer service! You can print that on your site as a testimonial."
-Jim

Have a dance question, product question or question regarding Customer Serivce?
Check our most frequently asked questions first:
Customer Service Questions (FAQs)
Product Related Questions (FAQs)
General Dance Questions (FAQs

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