Accreditations, Site Security, Privacy, BBB, Guarantee & more
We dedicate significant resources to customer-centered policies & security to
ensure safe & reliable transactions..."
Solutions Site-Secure Seal &
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credit card on shawntrautman.com it gets
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Click the network solutions seal to the left see our validation and information regarding site security and Network Solution's guarantee for your protection.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We at Xpress Innovations, Inc. www.ShawnTrautman.com promise never to trade, rent, or sell your information to any unauthorized third party online or offline.
PayPal Verified Merchant
We are proud to be a 'PayPal Verified Merchant'. Checkout with confidence and utilize our PayPal payment option. Link directly to your PayPal account or pay with PayPal by entering your information on their secure checkout gateway.
Credit Card Payment Options
- Master Card
- American Express
All Credit Card transactions are processed securely with our Authorize.net transaction software. None of your credit card information remains stored on our system. Repeat purchasers will have to re-enter all credit card related information.
100% Satisfaction, Money-Back Guarantee
We want you to be completely satisfied with Shawn's proven teaching methods and the quality of the DVDs. We offer an unprecedented 30-day Satisfaction Guarantee on any DVD purchased on ShawnTrautman.com.
If you're not completely satisfied with the performance of the product, simply return your DVD within 30 days of your order and we will either refund you for the full DVD price less shipping fees, or exchange your product for another that better suits your dance lesson needs (your choice).
*Please note: A purchase of multiple DVDs is only refundable as long as only one of the DVDs has been opened (removed from sealed plastic wrap) due to intellectual property restrictions.* Hence, if you buy for example a 6-Pack, open one, try it out & if the lesson is not as expected send all 6 back (one opened & five unopened) for a complete refund minus the cost of shipping. Once more than one DVD has been opened you may exchange them within 30 days of the purchase date for more suitable DVD lessons by Shawn Trautman.
Disclaimer: The above policy for Shawn Trautman’s dance lesson DVD/videos is valid only for purchases made on ShawnTrautman.com.
Damaged or Defective DVDs:
In the unlikely event that your DVDs have been damaged during the shipping process, we will replace them immediately. Please call 1-877-326-2301 if your order has been damaged during shipping. As a special service we offer, we'll also replace DVDs that have been damaged while in your care up to 6 months after the initial purchase. We do ask that you cover the shipping charges for this service if you should need it.
If the DVD you purchased turns out to be defective (1 in 5,000 chance), we'll quickly replace it and cover the shipping fees associated - just call and let us know and we'll take care of it for you.
Where to send returns or exchanges:
Shawn Trautman Studios
22127 U.S. HWY 19 N.
Clearwater, FL 33765
Shawn Trautman Instruction is distributed
through Dance Videos Direct Studios (Clearwater, FL). As part of our
continued focus on value through
effective product lines including dance
videos, we also dedicate significant
resources to customer-centered policies,
security, & processes to ensure safe
& reliable transactions.